Enercity taps VOIS and LYNQTECH to expand AI and digital transformation

Enercity is partnering with VOIS and its subsidiary LYNQTECH to strengthen its AI, data and digital capabilities across energy operations and customer services. The work is meant to support a more scalable technology base as the utility pushes the energy transition and expands digital services.

Why it matters: - Enercity is trying to build the technology base needed to scale AI across a more complex energy business. - The partnership is designed to improve efficiency, digital customer services and data-driven decisions while supporting the energy transition. - The effort also reflects a broader push in utilities to connect operational resilience with AI adoption.

What happened: - Enercity announced a partnership with VOIS, short for Vodafone Intelligent Solutions, and LYNQTECH. - The collaboration is meant to bring in international AI and digital transformation expertise. - Enercity said the work will help take its current use of AI, data analytics and digital technologies to the next stage. - The announcement was dated Sept. 2, 2026.

The details: - VOIS is providing expertise in data, technology and digital transformation. - LYNQTECH, which is wholly owned by enercity, is managing the partnership and folding the work into enercity’s existing technology landscape. - The companies said the collaboration combines global technology capabilities with industry knowledge. - VOIS said the partnership will help utility providers accelerate transformation at scale. - Enercity CEO Aurélie Alemany said digital transformation is a prerequisite for a successful energy transition. - Enercity Chief Digital Officer Florian Riedl said the company is choosing a partner it can rely on for a long-term critical infrastructure business. - VOIS Chief Commercial Officer Chris Meads said AI leaders will be the companies investing now in the foundations needed to scale it successfully. - The partnership is intended to support long-term growth and operational resilience as enercity evolves into an AI-driven energy company.

Between the lines: - The deal signals that enercity sees AI as an operating capability, not just a customer-facing feature. - The emphasis on secure, resilient and scalable infrastructure suggests the company is focusing on the plumbing before broader AI deployment. - LYNQTECH’s role indicates enercity wants the transformation integrated into its existing systems rather than run as a separate experiment.

What's next: - Enercity plans to expand its AI Factory, its platform for developing and scaling AI applications. - The company will enhance its enterprise data hub. - Enercity also aims to make data easier to use across the business and improve data-driven decision-making. - The rollout of new digital solutions is expected to accelerate. - Focus areas include automation of internal workflows and content creation, predictive analytics, AI-powered chatbots, end-to-end AI lifecycle management, data governance and better system integration. - VOIS will use its Shared Intelligence approach to connect data, technology and human experts across complex business environments. - The companies aim to build a model for AI-powered energy operations, digital customer services and data-driven decision-making.

The bottom line: - Enercity is betting that deeper AI and data integration will help it run a more efficient, flexible and resilient energy business.