Hurree launches customer trust portal as it expands security assurances

Hurree on Nov. 4 launched a Customer Trust Portal and announced ISO/IEC 27001:2022 certification, giving customers a clearer view of the company’s security controls and compliance progress. The Belfast-based analytics platform says the move matters as it adds more integrations and AI features and works toward SOC 2 Type 2.

Why it matters: - Hurree’s new trust portal gives customers direct visibility into security controls, certification status and compliance progress. - The launch comes as Hurree expands its platform, integrations and AI capabilities, making independent security assurance more important for buyers handling data across multiple systems. - The portal is meant to reduce friction in customer security reviews by putting key evidence in one place.

What happened: - Hurree launched a Customer Trust Portal on Nov. 4 in Belfast, New York. - Hurree also announced ISO/IEC 27001:2022 certification, the latest version of the international information security standard. - The company said the portal shows its ISO 27001 certification, work toward SOC 2 Type 2 and the controls it maintains across business operations, human resources, data and cloud security.

The details: - Hurree said the ISO certification followed an independent external audit of how the company builds and ships code, manages infrastructure and maintains internal policies. - The company said it conducts independent third-party penetration testing. - Hurree said it continuously monitors security controls rather than preparing only at audit time. - The portal surfaces controls covering encryption, production deployment access, change management, patch management and infrastructure security. - Hurree connects more than 75 business tools across sales, marketing, finance and customer support. - The company said customer data from those systems is protected under the same certified framework. - The company said achieving ISO 27001 required changes across technology, policies and day-to-day operating practices.

Between the lines: - The launch signals that Hurree is treating security transparency as part of product positioning, not just compliance. - CEO Aaron Gibson said ISO certification is table stakes for a company like Hurree and that customers are more cautious about the software they adopt. - CTO Niamh Tohill said the certification supports customer trust as Hurree adds more AI through Riva, its conversational assistant. - The company frames security as an ongoing operating discipline rather than a one-time audit event.

What's next: - Hurree said ISO 27001 is the first of several compliance milestones it is pursuing. - The company said the SOC 2 Type 2 process is already underway. - Hurree plans to keep expanding the independent assurance and transparency available to customers as the platform grows. - More information is available in Hurree’s trust portal and on the company’s website.